Section 1 – Personal Information We Collect

We collect personal information when you use our services, create an account, or submit information through our website. This may include:

  • Name (given name or surname)

  • Date of birth

  • Gender

  • Mailing and/or billing address

  • Email address

  • Phone number

  • Purchase history

  • Retail location visit history

  • IP address, device identifiers, and site interaction details

  • Username and login details

  • Site and notification preferences

  • Payment information (e.g., card type, partial number, expiration date, CVV, or other applicable details)

  • Survey responses and message content you send us

Personal information does not include:

  • Publicly available information from government records

  • De-identified or aggregated consumer information

We obtain personal information from:

  • Direct sources (e.g., forms you complete or purchases)

  • Indirect sources (e.g., browsing behavior on our website)

Section 2 – Use of Personal Information

We use or disclose your personal information to:

  • Fulfill or meet the reason you provided it (e.g., responding to inquiries, processing orders)

  • Create and manage your account

  • Process payments and transactions

  • Provide customer support

  • Personalize your experience, including targeted offers (with your consent, where required)

  • Maintain the security of our website and services

  • Improve our website, products, and services

  • Comply with legal obligations or court orders

  • Respond to law enforcement requests

  • Conduct research and development

  • Support a sale, merger, or business restructuring

We do not use your information for materially different purposes without notifying you first.

Section 3 – Sharing Personal Information

We may disclose your personal information to third parties for business purposes under contractual obligations that ensure confidentiality and limit use.

Categories of third parties:

  • Service providers

  • Affiliates

  • Parent or subsidiary organizations

3.1 Disclosures of Personal Information for a Business Purpose

In the past 12 months, we have disclosed:

  • Category A: Identifiers

  • Category B: California Customer Records

  • Category C: Protected classification characteristics

  • Category D: Commercial information

  • Category F: Internet/network activity

  • Category G: Geolocation data

  • Category I: Employment-related information

  • Category K: Inferences from other personal information

Recipients include:

  • Service providers

  • Affiliates

  • Parent or subsidiary companies

Section 4 – Your Rights and Choices

California residents have the following rights under the California Consumer Privacy Act (CCPA):

4.1 Access and Data Portability

You have the right to request:

  • What personal data we collected about you

  • Categories and sources of the data

  • Purpose of collection

  • Third parties with whom we shared the information

  • Specific pieces of data (data portability)

4.2 Right to Request Deletion

You can request that we delete your data, except where retention is necessary to:

  • Complete transactions or services you requested

  • Detect and protect against fraud or illegal activity

  • Debug products

  • Exercise legal rights

  • Comply with law

  • Conduct public interest research

  • Support internal business use

  • Fulfill legal obligations

4.3 Submitting a Request

You may submit a verifiable request via:

Only you or an authorized agent may make the request. Verification will require matching at least two data points. Requests for access or portability may be submitted twice in a 12-month period.

4.4 Response Timing

We aim to respond within 45 days. If more time is needed, we’ll notify you. Responses cover the 12 months prior to your request. There is no fee unless your request is excessive or repetitive.

Section 5 – Non-Discrimination

We do not discriminate against you for exercising your CCPA rights. Unless allowed by law, we will not:

  • Deny you goods or services

  • Charge different prices or rates

  • Provide a different level or quality of service

However, we may offer incentives that comply with the CCPA. Participation requires prior opt-in consent, which may be revoked at any time.

Section 6 – Other California Privacy Rights

Under California’s “Shine the Light” law (Civil Code § 1798.83), California residents may request information about our disclosure of personal data to third parties for direct marketing.

To make a request, email:
Subject: Shine the Light Law Request

  • Email: sales@muha.us.com

Section 7 – Changes to Our Privacy Policy

We may update this policy at any time. When we do, we will update the effective date and post the new version on our website. Your continued use of the website constitutes acceptance of those changes.

Section 8 – Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child without parental consent, we will delete it. If you believe we might have any such information, please contact us.

Section 9 – Questions and Contact Information

For questions or concerns about this privacy policy or your personal information, please contact us:

Email: sales@muha.us.com

Contact form: https://muha.us.com/contact-us/